Repair Status Log in

  •  
  •  
 

Get your repair quote now!


Start by selecting your camera's type, make, and model below.

Type: *
Make: *
Model: *
Options:

  • No repairs will be done. What is a clean and check?
Estimate:
Free return shipping on approved repairs.
Repairs requiring a 'Hands On' estimate will be charged a $12 return shipping fee if the estimate is refused.

All fields marked (*) are required.

 

Who is C.R.I.S.?

Established in 1984, C.R.I.S. Camera Services is one of the premiere service and repair companies in the United States. We provide repair service to camera manufacturers, photo retailers, schools, institutions, government entities and retail consumers including professional photographers. Specializing in digital photographic equipment, we have built a reputation for quality and dependability. Our custom-built facility is located in Chandler Arizona.

You create life's special memories...
We'll make sure you can capture them.

  • Factory Trained Technicians
  • Manufacturer Authorized Service
  • State Of The Art Testing Lab

Services

Services we provide:

  • Digital SLR Camera Repair
  • Digital Compact Camera Repair
  • Autofocus Lens Repair
  • Flash Unit Repair

Factory Authorized for:

Canon, Fujifilm, Nikon, Pentax, Ricoh, Sigma

Shipping Information:

Place your item in a plastic bag to help protect it during shipment.

Include an envelope inside the package that contains:

  • Your name,address and daytime telephone number
  • A brief description of the problem you are experiencing with the equipment
  • Documentation related to the repair such as a sales receipt or warranty documents
  • Special instructions if any
  • Printed packing slip

Wrap your equipment in bubble wrap for additional protection.

Pack the item in a good quality and properly sized corrugated box which allows a minimum of 3 inches of packing peanuts or other good suitable packing material fully cushioning the equipment in the center.

Seal the box and ship it to:

C.R.I.S
250 North 54th Street
Chandler,Arizona 85226

We recommend that you always keep a copy of all your records and receipts and write down serial numbers, make and model of your products and keep these for your reference.

We recommend using either UPS or USPS Priority Mail to ship your unit to us. It is also recommended that you insure your package for the product's replacement value.

Need a status update on your repair?
Contact one of our sales representatives

If you registered your repair online, log-in at the top of the page
Otherwise,
Email customerservice@criscam.com
Call (480)940-1103
Fax (480)940-1329

FAQ